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TERMS OF SERVICE FOR THE USE OF EASY CUTS

Effective as of: July 10, 2026

I. GENERAL PROVISIONS

Art. 1. Subject

These terms of service govern the relationship between "ALMARKET" OOD and the users of the website and online platform Easy Cuts, available at: https://www.easy-cuts.com

Easy Cuts is a cloud-based software system for creating, calculating, planning, and optimizing the cutting of panels, sheet materials, and other materials.

Art. 2. Service Provider Details

The service provider is:

"ALMARKET" OOD UIC: 204488517 Registered office and management address: village of Bazan, 7 Kamchiya St., Ruse Municipality, Ruse District, Republic of Bulgaria Email: almarket.bulgaria@gmail.com Phone: 0878 625 635

Referred to below as the "Provider", "Easy Cuts", "we", or "us".

Art. 3. Acceptance of Terms

By registering, using the platform, or purchasing a paid subscription, the user confirms that they:

  • have read these terms of service;
  • understand their content;
  • agree to be bound by them;
  • are over 18 years of age;
  • have the right to enter into a contract on their own behalf or on behalf of the legal entity they represent.

When the platform is used on behalf of a company or other organization, the person creating the account declares that they have the necessary representative authority.

II. NATURE OF THE SERVICE

Art. 4. Functionality

Easy Cuts may provide features including:

  • entering dimensions and quantities of parts;
  • entering dimensions and characteristics of materials;
  • automatic cutting optimization;
  • visualization of cutting schemes;
  • calculation of used material and remnants;
  • setting saw blade width;
  • setting edges, grain direction, and other parameters;
  • creating and storing projects;
  • generating lists, labels, reports, and files;
  • exporting and printing results;
  • other functions described in the platform.

Available functions may vary depending on the subscription plan used.

Art. 5. Ancillary Nature of Results

Easy Cuts is an ancillary technological tool.

The generated schemes, calculations, files, and results are based on data and parameters entered by the user.

Before starting cutting, production, or any other processing, the user is obliged to independently check:

  • part dimensions;
  • quantities;
  • dimensions and thickness of the material;
  • saw blade width;
  • grain direction, pattern, or structure;
  • edges and processing;
  • technological tolerances;
  • part designations;
  • settings of the equipment used;
  • compatibility of the result with the specific machine and production process.

Easy Cuts does not replace inspection by a technologist, operator, designer, or other qualified person.

Art. 6. Optimization

The Provider does not guarantee that the generated cutting plan represents the only possible or mathematically most economical solution in all cases.

The result depends on:

  • entered parameters;
  • selected settings;
  • the number and dimensions of the parts;
  • limitations of the algorithm used;
  • technological constraints;
  • available material dimensions.

III. REGISTRATION AND USER ACCOUNT

Art. 7. Registration

A user account may be required to use Easy Cuts.

The user is obliged to provide accurate, up-to-date, and complete information.

The Provider may refuse, restrict, or terminate a registration when:

  • false data has been provided;
  • abuse is detected;
  • the account violates these terms;
  • usage threatens the security of the platform;
  • the account is used for illegal purposes.

Art. 8. Sign-in with Google

The user may register and sign in to Easy Cuts using their Google profile.

When signing in with Google, the platform may receive:

  • name;
  • email address;
  • profile picture;
  • unique identifier of the Google profile.

Easy Cuts does not receive or store the password for the Google profile.

Standard Google sign-in does not grant Easy Cuts access to Gmail, Google Drive, Google Calendar, contacts, or the content of other Google services.

Access to an additional Google service may be granted only after a separate and explicit authorization from the user.

The user may terminate the connection between their Google profile and Easy Cuts through their Google profile settings.

Terminating the connection with Google does not automatically lead to the deletion of the account and data in Easy Cuts.

Art. 9. Account Security

The user is responsible for:

  • the security of their Google profile and other login methods used;
  • actions performed through their account;
  • preventing access by unauthorized persons;
  • promptly notifying the Provider in case of suspected abuse.

The account may not be provided for shared use by an unlimited number of people, unless the respective plan explicitly permits this.

IV. SUBSCRIPTION PLANS

Art. 10. Paid Subscriptions

Easy Cuts offers paid access for the following periods:

  • 1 month;
  • 3 months;
  • 1 year.

Each subscription constitutes a one-time purchase of access for the selected period.

Subscriptions do not renew automatically.

After the paid period expires, no new payment is made, and no new amount is charged to the user's payment method.

To continue paid access, the user must independently select and pay for a new subscription.

The price, included features, and limitations of each plan are displayed on the site before payment.

Unless explicitly stated otherwise, the prices announced to users include applicable taxes and VAT.

Art. 11. Conclusion of the Contract

The contract for paid access is considered concluded once the user:

  • selects a subscription period;
  • provides the necessary data;
  • accepts these terms of service;
  • confirms the order with a payment obligation;
  • performs a successful payment.

After successful payment, the user receives an electronic confirmation, and the paid access is activated.

Art. 12. Start and Duration

The subscription period begins from the moment of successful activation.

Its duration is respectively:

  • one month;
  • three months;
  • one year.

The period is calculated from the date of activation to the corresponding date in the next month, the third month, or the next year.

When there is no corresponding calendar date, the period ends on the last day of that month.

Art. 13. Expiration of Subscription

After the paid period expires, the subscription ends automatically.

The expiration of the subscription does not lead to:

  • automatic purchase of a new period;
  • automatic charging of an amount;
  • automatic withdrawal of funds from a bank card;
  • conclusion of a new contract.

The Provider may send a reminder that the subscription is expiring or has expired. Such a reminder does not constitute an automatic renewal or payment obligation.

After expiration, the user may purchase a new subscription for a period of their choice at the price valid at that time.

V. PAYMENTS

Art. 14. Payment Method

Payments are made through the payment methods listed on the payment page.

Payment transactions may be processed by an external licensed payment operator.

Easy Cuts does not store full bank card details when payment is processed via an external payment operator.

The user is obliged to provide accurate payment and invoicing data.

Art. 15. One-time Payment

Payment for each selected subscription period is one-time.

Easy Cuts has no right to charge an additional subscription fee after the period expires without new explicit confirmation and payment by the user.

Saving a payment method by a payment operator, where available, does not mean consent for future automatic payments.

Art. 16. Unsuccessful Payment

In case of an unsuccessful initial payment, the paid subscription is not activated.

The Provider or the payment operator may inform the user of the unsuccessful payment and provide an opportunity for a new attempt.

Without successful payment, the user has no right to use the paid features.

Art. 17. Price Changes

The Provider may change subscription prices.

The change does not affect an already purchased and active period.

The new price applies only to future purchases of a new subscription.

Before payment, the user sees the current final price of the selected period.

VI. INVOICING

Art. 18. Issuance of Documents

Invoices and other accounting documents are issued based on the data provided by the user.

The user is responsible for the accuracy of:

  • name or company name;
  • UIC or other identification number;
  • VAT number;
  • address;
  • email;
  • other invoicing data.

Correction of an issued document is performed only when permitted by applicable legislation.

VII. RIGHT OF WITHDRAWAL FOR CONSUMERS

Art. 19. Scope

This section applies only to natural persons who purchase the service for purposes outside their trade or professional activity.

It does not apply to legal entities and natural persons who use Easy Cuts in connection with a business, production, craft, or professional activity.

Art. 20. Withdrawal Period

The consumer has the right to withdraw from the remotely concluded contract within 14 days from the date of its conclusion, without providing a reason, except in cases provided by law.

To exercise the right of withdrawal, the consumer must send an unequivocal statement to:

"ALMARKET" OOD Email: almarket.bulgaria@gmail.com

The statement must contain:

  • consumer's name;
  • account email address;
  • selected subscription;
  • payment date;
  • clear statement of withdrawal from the contract.

Art. 21. Immediate Start of Service

Upon ordering, the user may explicitly request that the paid digital service begin immediately, before the 14-day withdrawal period expires.

When the user exercises the right of withdrawal after the service has started, they may owe an amount proportional to the service provided up to that point, when permitted by applicable law.

When the law provides for the loss of the right of withdrawal after explicit consent to start performance and confirmation by the user, the respective legal rules apply.

Mandatory consumer rights cannot be restricted or excluded in advance.

Art. 22. Refund

When a right to a refund exists, the amount is refunded using the same payment method used for the initial payment, unless the parties explicitly agree on another method.

The refund may be reduced by the proportional value of the already provided service, when the law allows this.

VIII. REFUNDS AND COMPLAINTS

Art. 23. Refunds for Business Users

For legal entities and users using the platform in connection with their professional or commercial activity, paid amounts are generally not refundable for an already started period.

An amount may be refunded in case of:

  • double payment;
  • incorrectly charged amount;
  • paid but unactivated subscription;
  • permanent technical impossibility of providing the service;
  • other explicit decision of the Provider;
  • a case where a refund is mandatory by law.

Art. 24. Technical Complaints

Technical reports and complaints are sent to:

almarket.bulgaria@gmail.com

The report must contain, where applicable:

  • name;
  • account email;
  • subscription used;
  • description of the problem;
  • date and time of occurrence;
  • device and browser;
  • project name or identifier;
  • screenshot;
  • file or example through which the problem can be reproduced.

The Provider may request additional information necessary to establish the problem.

Art. 25. Non-conformity of Digital Service

In the event of a established non-conformity, the user must provide the Provider with a reasonable opportunity to verify and fix the problem.

Depending on the specific case, the Provider may:

  • fix the technical problem;
  • restore access;
  • provide instructions;
  • provide an alternative way to use the feature;
  • extend the paid period;
  • refund part or all of the paid amount, when due.

IX. USER DATA AND PROJECTS

Art. 26. Rights to Entered Data

The user retains their rights to the following entered by them:

  • dimensions;
  • lists;
  • projects;
  • names;
  • files;
  • production data;
  • other materials.

The user grants the Provider a limited right to process this data only as necessary for the provision, maintenance, security, and development of the service.

Art. 27. Responsibility for Content

The user guarantees that they:

  • have the right to enter and process the relevant data;
  • the data does not infringe the rights of third parties;
  • the content is not illegal;
  • do not enter malicious code;
  • do not use the platform for storing prohibited content.

Art. 28. Archiving

The Provider may perform technical archiving, but does not guarantee the indefinite storage of all projects and files.

The user is obliged to keep their own copies of important projects, production files, and results.

Easy Cuts should not be used as the sole means for long-term archiving.

Art. 29. Data After Subscription Expiration

After the paid period expires, some functionalities and access to certain projects may be restricted.

Data may be stored for a limited technical period and then deleted, except when:

  • the law requires longer storage;
  • data is necessary for accounting purposes;
  • data is necessary for the establishment or defense of legal claims;
  • the user purchases a new plan that allows their storage.

The user must download their important projects and files before the subscription expires.

X. PROHIBITED USE

Art. 30. Prohibited Actions

It is forbidden to:

  • use the platform for illegal purposes;
  • provide false registration data;
  • gain unauthorized access to someone else's account;
  • share or resell an account in violation of the plan;
  • circumvent subscription restrictions;
  • copy, decompile, or reverse engineer the software;
  • automated data extraction without permission;
  • excessive automated loading of the platform;
  • introduce viruses or malicious code;
  • take actions that violate security or normal operation;
  • use the service in violation of intellectual property rights;
  • use results in production without the necessary preliminary check.

XI. INTELLECTUAL PROPERTY

Art. 31. Rights to the Platform

All rights to Easy Cuts, including to:

  • the software;
  • the algorithms;
  • the structure;
  • the interface;
  • the design;
  • the databases;
  • the logo;
  • graphic elements;
  • texts;
  • the name Easy Cuts;
  • the documentation;

belong to the Provider or the respective rights holders.

Art. 32. Right of Use

With an active paid period, the user receives a limited, non-exclusive, and non-transferable right to use the platform in accordance with the selected plan.

Payment does not transfer ownership or rights to the software.

The user has no right to resell, license, or provide the platform as their own service without prior written permission.

XII. AVAILABILITY AND MAINTENANCE

Art. 33. Availability

The Provider makes reasonable efforts to ensure Easy Cuts is accessible at all times but does not guarantee uninterrupted, error-free, or unlimited operation.

Access may be temporarily interrupted due to:

  • technical maintenance;
  • updates;
  • troubleshooting;
  • cyberattack;
  • interruption of internet or cloud service;
  • problem at an external provider;
  • force majeure;
  • necessity to protect the platform and users.

Art. 34. Changes in Functionality

The Provider may update, improve, replace, or remove individual features.

When a significant change affects an active paid service, users are notified in advance when applicable and possible.

Changes necessary for security, legal compliance, or prevention of abuse may be implemented immediately.

XIII. LIABILITY

Art. 35. User Liability

The user is responsible for:

  • the accuracy of the entered data;
  • the verification of the results;
  • the cutting settings;
  • the compatibility with the used machines;
  • compliance with production requirements;
  • the actions of their employees and subcontractors;
  • keeping backups;
  • the final decision to use the generated cutting plan.

Art. 36. Limitation of Liability

To the extent permitted by law, the Provider is not liable for damages arising from:

  • incorrectly entered dimensions or quantities;
  • incorrectly set saw blade width;
  • missed edge or processing;
  • incorrectly set material direction;
  • inaccurate data about the panels;
  • unperformed preliminary check;
  • improper setting or operation of a machine;
  • incompatibility with specific equipment;
  • change of a generated file by the user;
  • damage or loss of material;
  • production downtime;
  • lost profits;
  • loss of data not archived by the user;
  • interruption at an external provider;
  • unauthorized access due to insufficient account protection by the user.

Art. 37. Maximum Amount of Liability

For users who use Easy Cuts in connection with a commercial or professional activity, the total liability of the Provider, to the extent permitted by law, is limited to the total amount paid by the respective user during the last six months before the event occurred.

This limitation does not apply in cases of intent, gross negligence, or other cases where the law does not allow for limitation of liability.

Mandatory rights of individual consumers are not limited.

XIV. SUSPENSION AND TERMINATION

Art. 38. Expiration due to End of Paid Period

Access to paid features ends after the purchased period expires.

The user does not need to submit a request for termination.

No new fees are charged after expiration.

Art. 39. Account Deletion

The user may request account deletion through the available function in the platform or by email to the Provider.

Deleting the account before the end of the paid period does not automatically lead to a refund of a paid amount, except when a refund is due by law or under these terms.

Art. 40. Suspension by the Provider

The Provider may temporarily restrict or suspend access in case of:

  • violation of these terms;
  • abuse of the platform;
  • security risk;
  • attempted unauthorized access;
  • illegal activity;
  • excessive load;
  • justified request from a competent authority.

When the violation can be remedied and does not represent an immediate risk, the Provider may grant a reasonable time for its correction.

Art. 41. Termination by the Provider

The Provider may terminate the account in case of a material or systemic violation.

Upon termination due to the user's fault, the paid amounts for the current period are not refunded, unless the law requires otherwise.

XV. PERSONAL DATA

Art. 42. Processing of Personal Data

Personal data is processed in accordance with the Easy Cuts Privacy Policy, published on www.easy-cuts.com.

The Privacy Policy is a separate document and contains information regarding:

  • categories of processed data;
  • purposes and legal grounds;
  • recipients;
  • storage periods;
  • Google sign-in;
  • payment operators;
  • rights of data subjects;
  • account deletion.

XVI. COMMUNICATION

Art. 43. Electronic Messages

The user agrees to receive electronic messages related to:

  • registration;
  • security;
  • payments;
  • active period;
  • upcoming expiration of access;
  • changes in the service;
  • technical support;
  • changes to these terms;
  • legal notifications.

Messages necessary for the performance of the contract do not constitute marketing messages.

Marketing messages are sent only when there is an applicable legal basis and option to opt-out.

Art. 44. Correspondence Address

Messages to the user are sent to the email address associated with their account.

The user is obliged to keep their email address up to date.

XVII. CHANGES TO THE TERMS OF SERVICE

Art. 45. Update

The Provider may change these terms of service in case of:

  • change in legislation;
  • addition or change of functionalities;
  • change of subscription plans;
  • change in payment method;
  • need to improve security;
  • other valid reasons.

The current version is published on the site with the effective date indicated.

In case of significant changes, registered users may be notified by email or through a message on the platform.

The changes do not affect acquired rights and do not limit mandatory consumer rights.

XVIII. COMPLAINTS AND DISPUTES

Art. 46. Filing Complaints

Complaints can be filed at:

almarket.bulgaria@gmail.com

The complaint must contain sufficient information to identify the account, the payment, or the technical problem.

Art. 47. Voluntary Settlement

The parties make efforts to resolve emerging disputes voluntarily through negotiations and written communication.

Individual consumers can turn to the Consumer Protection Commission or another competent authority.

XIX. APPLICABLE LAW

Art. 48. Applicable Law

For all unsettled matters, the legislation of the Republic of Bulgaria and the applicable legislation of the European Union apply.

The choice of Bulgarian law does not deprive a natural person consumer of the protection granted to them by the mandatory provisions of the country in which they have their habitual residence, when these provisions are applicable.

Art. 49. Competent Court

Disputes are heard by the competent Bulgarian court, unless applicable consumer legislation provides for another jurisdiction.

XX. FINAL PROVISIONS

Art. 50. Invalidity of a Separate Clause

When an individual provision of these terms is declared invalid or unenforceable, the remaining provisions retain their effect.

The invalid provision is replaced by the applicable legal norm or by a provision that most closely corresponds to its economic intent.

Art. 51. Entire Agreement

These terms of service, the Privacy Policy, the Cookie Policy, and the information about the selected plan constitute the contract between the user and the Provider regarding the use of Easy Cuts.

Art. 52. Contacts

For questions, technical support, complaints, withdrawal, or account deletion:

"ALMARKET" OOD UIC: 204488517 Address: village of Bazan, 7 Kamchiya St., Ruse Municipality, Ruse District, Republic of Bulgaria Email: almarket.bulgaria@gmail.com Phone: 0878 625 635 Site: https://www.easy-cuts.com

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